Help Center

Find answers to common questions

Getting Started

Common questions about DineSync

DineSync is an order management platform that automatically syncs orders from all your delivery platforms (DoorDash, Uber Eats, Grubhub, etc.) directly to your POS system. This eliminates manual order entry, reduces errors, and saves you time.

Plans start at $99/month. We offer three tiers: Starter, Professional, and Enterprise. All plans include a 14-day free trial with no credit card required. View full pricing details.

No! DineSync is a cloud-based platform that works through your web browser. There's no software to install or maintain. Just log in from any device with an internet connection.

Integrations

Questions about connecting your platforms

We integrate with all major delivery platforms including DoorDash, Uber Eats, Grubhub, Postmates, and more. We also connect to popular POS systems like Square, Toast, and Clover. See full list of integrations.

Most integrations can be completed in under 15 minutes. Our setup wizard guides you through the process step-by-step, and our support team is available if you need help.

Technical Support

Troubleshooting and technical questions

Our system automatically retries failed syncs and queues orders during any temporary outage. You'll receive an immediate notification, and the system will restore sync automatically once resolved. Orders are never lost.

We guarantee 99.9% uptime for all our services. Our infrastructure is built with redundancy and automatic failover to ensure your orders always get through, even during peak hours.

Pricing & Billing

Questions about plans and payments

Yes! There are no long-term contracts. You can cancel your subscription at any time from your account dashboard. You'll have access to your data for 30 days after cancellation.

Still Need Help?

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